If you decide that Slack is inappropriate for your business, make sure you have written policies to inform employees that your business does not permit the download or use of Slack in the workplace. As a result, employees may feel their privacy has been invaded if they were unaware the messages were viewable by unintended recipients. However, the messages are viewable by the owner or administrator of the account. Privacy issues. Because Slack users can communicate through one-to-one direct messages, employees often perceive their messages as private. In addition, if an employee has the Slack application on a personal device but is not required to use the personal device for work purposes, the employee may nonetheless claim that he or she is entitled to reimbursement for using the personal device for work. For example, if an hourly employee has the Slack application on his or her phone and continues to receive messages after business hours, the employee may claim to have been interrupted by these messages and performed work off the clock just by reading them. Wage and hour concerns. The constant connectivity to Slack on an employee's desktop or mobile device may unintentionally give rise to wage and hour claims. As a result, Slack's more casual form of communication can lead to complaints of harassment, discrimination and retaliation. The opportunity to use emojis and GIFs facilitates a more playful exchange that can make some employees uncomfortable. Potential for inappropriate conduct. Because messages are rapidly exchanged in a real-time conversation, users are more likely to send messages without thinking about the impact they may have on the recipient. Slack's unprecedented growth has created new ways in which potential employment claims can present themselves, including harassment claims, wage and hour claims, and privacy concerns: In addition, Slack messages and files are instantly synced across desktop and mobile applications, so users can communicate at any time on their preferred device through emojis, GIFs, mentions, reactions and videoconference calls, in addition to text messaging. Slack integrates with other popular online services such as Dropbox, Google Docs and Stripe this allows users to consolidate data so they can seamlessly upload and share files. The channels help users focus on specific matters by separating the messages by topic and department. Slack messages and files can be exchanged through one of three forums: one-to-one direct messages, private group channels and public group channels. ![]() What's so special about Slack compared to other instant-messaging platforms? Slack aims to provide a messaging platform designed specifically for workplaces rather than for strictly social purposes. Therefore, even if your business doesn't have a Slack account, you may have teams within your organization using Slack without your knowledge. Individuals can also create personal accounts, without company sponsorship. Many businesses have a Slack enterprise account for their employees to communicate. ![]() Slack is a cloud-based, team-collaboration tool―an instant-messaging application that allows users to send messages and share files through online conversations. As a result, employers should ensure that employees are using Slack in compliance with the law. In doing so, Slack presents legal issues such as harassment and wage and hour concerns in new contexts. Slack, a popular business-messaging application, is swiftly changing how employees communicate.
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